The fax server attempts to send your fax the required number of times (the default is five times), and the phone number was busy each time.įax to abandoned, too many retries The remote (receiving) fax machine’s phone line is busy. The fax is a duplicate it has been forwarded to you by another user. The fax server cannot detect a dial tone because there is an issue with the phone line or the fax card is configured incorrectly. The fax server was unable to convert your document to a Group III format. The fax card was unable to make a valid connection with the remote fax machine. There are timing-related errors, possibly when the fax card waits for a command or sends a command (T30 protocol handshaking commands) and does not receive a response within a given period of time. There are timing-related errors, possibly when the fax card waits for a command or sends a command (T30 protocol handshaking commands) and does not receive a response within a given period or time. The fax server did not detect a dial tone when it tried to dial out. The fax server cannot access the documents that you scanned with the scanner. The fax server did not receive a normal-length ringback signal from the phone company’s central office. The signature code is not recognized as a valid signature identifier because it is corrupt or does not exist. You entered an incorrect or nonexistent fax phone number. You specified a form that does not exist or is corrupt (in the Fax Information screen or through embedded codes). Incorrect information was entered on the cover sheet (using the Fax Information screen or embedded codes). The fax server was unable to connect with the remote (receiving) fax machine due to communication errors between them. You must select Release to start the sending process. The fax that you requested to be held for preview was processed by the fax server and is waiting in your mailbox. If your group’s administrator does not print the fax, your group’s alternate administrator will be notified. If you do not view or print the fax, your group’s administrator will be notified. You received a new fax and will continue to be notified for one hour (or another period specified by your administrator). The following table lists all of the possible fax status messages and also includes definitions: Status MessageĪ new fax has arrived for from remote ID: Īnother user designated you to be an alternate for notification, and the user received a new fax.Ī new fax has arrived for which hasn’t been viewed or printedĪ member of the group for which you are the fax administrator or the alternate administrator received a fax, and the member has not viewed or printed the fax within one hour of receiving it.Ī new fax has arrived from remote ID: If a fax has either a yellow or a redstatus indicator, you can force the server computer to resend the fax as often as you want.
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